Payvor

Payvor came to us with a working product and a problem: it looked like every other banking app in the region. Solid, safe, forgettable.

The brief

Rebuild the app experience without rebuilding the app. The engineering team had a stable core; what it needed was a personality and an interface that people would actually enjoy opening twice a day.

• Full product audit: 41 screens, 9 user interviews, 2 weeks
• A new design system on top of the existing React Native codebase
• Onboarding, home, transfers and savings redesigned first

The idea

Money is emotional. We designed an interface that talks like a person — warm colours, rounded cards, plain-language copy — and built a small set of micro-interactions so every confirmation feels like a nod rather than a form submission.

The first version I tested, I genuinely forgot I was looking at a bank.

Reem Sultan — Head of Product, Payvor

The result

Sign-ups tripled in the first month after launch, support tickets about “where do I find…” dropped by 60%, and the design system now ships every new feature two sprints faster.